Shipping policy

At Lunar Bear, we aim to deliver your fragrances safely and as quickly as possible.

We currently ship only within India.

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

Estimated delivery timelines are:

Please note that delivery times may vary depending on your location, courier service availability, weather conditions, or unexpected delays.

Shipping charges, if applicable, will be shown at checkout before you complete your order.

We may offer free shipping on selected orders, promotions, or minimum purchase values.

Once your order is shipped, you will receive a tracking link or tracking ID via email or SMS.

You can use this information to track your shipment status.

While we try our best to deliver on time, Lunar Bear is not responsible for delays caused by:

Please ensure that your shipping address, phone number, and PIN code are entered correctly at checkout.

Lunar Bear is not responsible for failed deliveries due to incorrect or incomplete address details.

If an order is returned to us because of an incorrect address, customer unavailability, or refusal to accept delivery, a reshipping fee may apply.

If your package arrives damaged, please contact us within 48 hours of delivery at contact@lunarbear.in

Please provide clear photos or videos of:

We will review the issue and provide a replacement or refund if applicable.

For shipping-related questions: contact@lunarbear.in

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